Customers
The Vivo Total customer base. Each customer's plan and segment determine which retention offers they're eligible for.
| Customer | CPF | Plan | Streaming add-on | Segment | Active promo | Device (R2R) | Language |
|---|---|---|---|---|---|---|---|
| Ana Costa | 555.***.***-88 | Vivo Fibra 500 Mega (sem combo) | No add-on | Fibre only (no bundle) | — | — | Portuguese |
| Beatriz Almeida | 234.***.***-12 | Vivo Total — Fibra 600 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | Portuguese |
| Bruno Carvalho | 901.***.***-89 | Vivo Total — Fibra 600 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | English |
| Camila Ferreira | 890.***.***-78 | Vivo Total — Fibra 600 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | Portuguese |
| Carlos Oliveira | 111.***.***-96 | Vivo Total — Fibra 600 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | English |
| Fernanda Rodrigues | 678.***.***-56 | Vivo Fibra 300 Mega (sem combo) | No add-on | Fibre only (no bundle) | — | — | Portuguese |
| Gustavo Nogueira | 357.***.***-13 | Vivo Fibra 500 Mega (sem combo) | No add-on | Fibre only (no bundle) | — | — | English |
| João Silva | 123.***.***-09 | Vivo Total — Fibra 700 Mega + móvel + iPhone 15 | Globoplay + Premiere · R$49.90/mo | Vivo Total + device (Renova) | — | iPhone 15 · R$129.00 → R$159.00 | Portuguese |
| Juliana Lima | 456.***.***-34 | Vivo Total — Fibra 700 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | Portuguese |
| Larissa Barbosa | 246.***.***-02 | Vivo Total — Fibra 700 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$49.90/mo | Vivo Total (standard) | — | — | Portuguese |
| Lucas Martins | 789.***.***-67 | Vivo Total — Fibra 700 Mega + móvel + iPhone 14 | Globoplay + Premiere · R$49.90/mo | Vivo Total + device (Renova) | — | iPhone 14 · R$109.00 → R$139.00 | English |
| Maria Souza | 987.***.***-00 | Vivo Total — Fibra 1 Giga + móvel + Globoplay/Premiere | Globoplay + Premiere · R$74.90/mo | Vivo Total (active promo) | Vivo Total com Globoplay + Premiere a 74,90 por mês — promoção ativa, economia de 30 reais frente ao preço normal | — | Portuguese |
| Patrícia Gomes | 012.***.***-90 | Vivo Total — Fibra 700 Mega + móvel + Globoplay/Premiere | Globoplay + Premiere · R$69.90/mo | Vivo Total (active promo) | Vivo Total com Globoplay + Premiere a 69,90 por mês — promoção ativa, economia de 25 reais frente ao preço normal | — | Portuguese |
| Pedro Santos | 345.***.***-23 | Vivo Total — Fibra 600 Mega + móvel + Galaxy S24 | Globoplay + Premiere · R$49.90/mo | Vivo Total + device (Renova) | — | Samsung Galaxy S24 · R$119.00 → R$149.00 | Portuguese |
| Rafael Pereira | 567.***.***-45 | Vivo Total — Fibra 1 Giga + móvel + Globoplay/Premiere | Globoplay + Premiere · R$74.90/mo | Vivo Total (active promo) | Vivo Total com Globoplay + Premiere a 74,90 por mês — promoção ativa, economia de 30 reais frente ao preço normal | — | Portuguese |
| Thiago Ribeiro | 135.***.***-01 | Vivo Total — Fibra 600 Mega + móvel + Galaxy A55 | Globoplay + Premiere · R$49.90/mo | Vivo Total + device (Renova) | — | Samsung Galaxy A55 · R$89.00 → R$119.00 | Portuguese |